Do you use two-factor authentication (2FA) with your email? Does your organization use a Single-Sign-On (SSO) service? If you answered yes to either or both of those questions, this article is for you! ☝ Not all 2FA methods or SSO providers work in Shift. We've put together a couple of handy tables below for each to help you know. 🌈
Two-Factor Authentication (2FA)
- Check your 2FA settings on your Google account here.
- Check your 2FA settings on your Outlook/Office 365 account here.
| 2FA Type | Does it work in Shift? |
| Push notifications (to your mobile device) | ✅ |
| Text Message or Voice (to your mobile device) | ✅ |
| Google Authenticator (code generator) | ✅ |
| Microsoft Authenticator (code generator) | ✅ |
| Security Key (e.g. Bluetooth, Touch ID, USB) | ❌ |
| Windows Hello (or any biometric authenticator) | ❌ |
Single-Sign-On (SSO)
| SSO Protocol | Does it work in Shift? |
| WebAuthn Security Key | ✅ (Windows only) |
| Security Assertion Markup Language (SAML) | ✅ (as long as the 2FA method is supported) |
| U2F Security Key | ❌ |
| Secure Web Authentication (SWA) | ❌ |
How to Check your 2FA settings in Gmail:
- Click on your profile photo towards the upper right corner of your email
- Click Manage Your Google Account in the drop-down
- Click on Security on the left side panel
- Scroll down to Signing in to Google and click on 2-Step Verification
- Authenticate your account
*GIF above shows the steps listed above for checking 2FA settings in Gmail
*Image shows the specific setting for Google prompts, which prompts your phone to approve when a login occurs from a new device