Help Center

How can we help you?

About using 2FA and SSO in Shift

  • Updated

Do you use two-factor authentication (2FA) with your email? Does your organization use a Single-Sign-On (SSO) service? If you answered yes to either or both of those questions, this article is for you! â˜ Not all 2FA methods or SSO providers work in Shift. We've put together a couple of handy tables below for each to help you know. ðŸŒˆ


Two-Factor Authentication (2FA)

2FA Type Does it work in Shift?
Push notifications (to your mobile device) ✅
Text Message or Voice (to your mobile device) ✅
Google Authenticator (code generator) ✅
Microsoft Authenticator (code generator) ✅
Security Key (e.g. Bluetooth, Touch ID, USB) ❌
Windows Hello (or any biometric authenticator) ❌


Single-Sign-On (SSO)

SSO Protocol Does it work in Shift?
WebAuthn Security Key ✅ (Windows only)
Security Assertion Markup Language (SAML) ✅ (as long as the 2FA method is supported)
U2F Security Key ❌
Secure Web Authentication (SWA) ❌


How to Check your 2FA settings in Gmail: 

  1. Click on your profile photo towards the upper right corner of your email
  2. Click Manage Your Google Account in the drop-down
  3. Click on Security on the left side panel
  4. Scroll down to Signing in to Google and click on 2-Step Verification
  5. Authenticate your account



What's next?

Find answers to more frequently asked questions here.

Was this article helpful?