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Email: How to use the Outlook Web App for Exchange emails

Faye
Faye
  • Updated

Do you have an Exchange email and want to add it to Shift? You can use the Outlook Web App!  Here’s how:

1. Open Shift and click the "+" in the lower-left corner.

2. Click "Add Application".

3. Search for "Outlook Web App".

4. Click on it and add it to your setup

**The photo above shows the Add Application Outlook Web App dialog window with the Team Domain box outlined in blue.

5. You will need your team's domain URL. To find it:

    • Open your email in the Outlook Desktop app.
    • Click "File" in the top left corner.
    • Look under "Access this account on the web" for your OWA server address.
    • Copy the link and paste it into the Team Domain space in Shift.
    • Click "Save".

6. Log in to the Outlook Web App, and you're all set!

** The photo above shows the Account Information window with the "Access this account on the web" section outlined in red.


What's next?

To learn more about using emails in Shift, click to go to the Email, App & Extension Tips & Tricks section of our Knowledge Base.

Have a question that wasn't answered above? Click to access our request form and get in touch with our Support team.

 

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