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How can I add an email to my setup?

Faye
Faye
  • Updated

 

Can't find the option to add an email to your Shift? Check out this article to learn how to do that!

The emails will act as Workspaces in Shift from now on. You will have to add a Workspace in order to add that email in your Shift setup, which will create an email-connected Workspace for you.

How to add an email-connected Workspace

  1. Navigate to the “+” button at the bottom of the Shift sidebar and click “Add Workspace”
  2. Enter the desired email account (must be hosted Gmail by Google or Outlook/Office365 by Microsoft)
  3. Add a name, color, and icon for the Workspace
  4. Click “Create Workspace” and follow the prompts to sign in to your email

Please note that sometimes you may see some errors while adding emails in Shift (i.e., the "add" option being greyed out and not letting you add the account). It is likely to happen if the email has already been added to the Shift setup. To avoid this error, we recommend checking all the added accounts in Shift before adding a new email.


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Have a question? Get in touch with our support team

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