Help Center

How can we help you?

Google Docs Offline extension doesn't work

Faye
Faye
  • Updated

 

When you try to install the Google Docs Offline extension, you might encounter an error message "Reload to allow offline editing," or the extension might be unresponsive. This happens because the Google Docs Offline extension was specifically designed to run in offline mode. Since Shift requires an internet connection to run the app, the extension is not usable inside of Shift.

Status: Investigating 👀

Our development team is currently investigating a resolution. This article will be updated as progress is made, and impacted users who reached out to support will be notified once the fix is deployed. 


What's next?

Check out other known issues here.

Need more help? Reach out to our support team anytime!

 

Was this article helpful?