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Known Issues
Right-click being unresponsive
Issue Summary 📄 Some users encountered an issue where they could not use the right-click function in Shift, which also prevented them from removing accounts and apps from the sidebar. Status: Resolved ✅ This issue can be fixed with a fe...
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Hubspot extension not working in the Primary Workspace
Issue Summary 📄 Some users have reported that they are unable to use the Hubspot extension/add-in fully inside the Primary Workspace in Shift. Status: Investigating 👀 Our Development team is aware of the issue and is currently investigat...
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Shift is crashing after existing full screen mode
Issue Summary 📄 Some users have reported that the Shift app crashes or closes down when they try to exit full-screen mode in the app. Status: Investigating 👀 A fix request has been submitted to our development team, although we don't...
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Certain extensions (Zoom Scheduler, 1Password, Loom) not working inside Shift
 Issue Summary 📄 Some extensions (including but not limited to Zoom Scheduler, 1Password, Loom, etc.) do not have the necessary elements to work/log in inside Shift after shutting down or restarting the computer. Status: Investigating ...
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Unable to log in to emails with the Godaddy domain
Issue Summary 📄 This article aims to shed light on the situation and provide insight into why you may be experiencing difficulties when using Shift with GoDaddy email accounts. Some Outlook/Office365 users using emails with the Godaddy ...
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1Password extension showing error sign upon clicking
 Issue Summary 📄 Some users have reported that the 1Password extension throws the following red error sign when they click on it.  *This image depicts a grey screen error pop-up. This pop-up includes the image of a black file with a r...
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Google Docs Offline extension doesn't work
 When you try to install the Google Docs Offline extension, you might encounter an error message "Reload to allow offline editing," or the extension might be unresponsive. This happens because the Google Docs Offline extension was speci...
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Page zoom settings do not save
Issue Summary 📄 Some users are coming across an issue where page zooming preferences do not stay persistent across all accounts. For example, if you set the zoom to 70% for a page, it will revert back to 100%. Status: Investigating 👀 Our...
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Cloudflare recaptcha verification doesn't work
Issue Summary When you try to access some apps or websites through Shift, you might get stuck into the Cloudflare/verification loop of "Verify you are a Human". This happens when someone is trying to access some websites through their s...
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Issue with dragging and dropping downloads out of Shift
Issue Summary 📄 If you have just downloaded something from Shift and are trying to drag and drop the downloaded file to your desktop from Shift, this will not work.  Shift does not yet have the functionality to be able to drag downloaded...
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Some extensions are unresponsive and don't allow you to log in
 Issue Summary 📄 After adding some extensions to Shift Ultra, clicking on the extension icon does nothing and the extension does not load or allow for login. This issue has been reported to affect the following extensions: Salesforce P...
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Secondary window functionality
 Summary 📄 Currently, links are not able to be opened in a secondary draggable Shift window (i.e. if you want to display an opened link in a new window on a secondary monitor). Subsequently, there are some scenarios where links will not...
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Opening a mini window function on Slack Huddle doesn't work
 Issue Summary 📄 When you try to open the mini-window function in a Slack huddle, it does not operate as expected. Typically, this function would open in a secondary window. Since secondary windows are not yet supported in Shift, the ap...
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"Add to Shift" button missing when trying to add Chrome extension
Issue Summary 📄 When trying to add an extension via the extension button in the top right of Shift screen , once the desired extension has been chosen, the "Add to Shift" button is missing. What these users see: What should be seen:...
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