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Known Issues

Websites crashing Shift (booking.com, figma.com, etc.)

Issue Summary  Certain websites are causing Shift to crash. The list of known sites is as follows:  app.gohighlevel.com app.liveplan.com atlassian.net awesomescreenshot.com booking.com cruisecritic.com dji.com doordash.com dwell.com ets...

By Cait Woodcock
  • Updated

Certain extensions (Zoom Scheduler, 1Password, Loom) not working inside Shift

  Issue Summary 📄 Some extensions (including but not limited to Zoom Scheduler, 1Password, Loom, etc.) do not have the necessary elements to work/log in inside Shift after shutting down or restarting the computer. Status: Investigating ...

By Faye
  • Updated

Unable to log in to emails with the Godaddy domain

Issue Summary 📄 This article aims to shed light on the situation and provide insight into why you may be experiencing difficulties when using Shift with GoDaddy email accounts. Some Outlook/Office365 users using emails with the Godaddy ...

By Faye
  • Updated

1Password extension showing error sign upon clicking

  Issue Summary 📄 Some users have reported that the 1Password extension throws the following red error sign when they click on it.     Status: Investigating 👀 Our Development team is aware of the issue and is currently investigating a f...

By Faye
  • Updated

Google Docs Offline extension doesn't work

  When you try to install the Google Docs Offline extension, you might encounter an error message "Reload to allow offline editing," or the extension might be unresponsive. This happens because the Google Docs Offline extension was speci...

By Faye
  • Updated

Page zoom settings do not save

Issue Summary 📄 Some users are coming across an issue where page zooming preferences do not stay persistent across all accounts. For example, if you set the zoom to 70% for a page, it will revert back to 100%. Status: Investigating 👀 Our...

By Faye
  • Updated

Cloudflare recaptcha verification doesn't work

Issue Summary  When you try to access some apps or websites through Shift, you might get stuck into the Cloudflare/verification loop of "Verify you are a Human". This happens when someone is trying to access some websites through their s...

By Faye
  • Updated

Site can't be reached 127.0.0.1 error message

Issue Summary 📄 After the recent update to v8.5.11, some users are running into a "site cannot be reached" or "127.0.0.1 refused to connect" error message and are unable to log into Shift: Status: Resolved ✅ The reason for this error m...

By Faye
  • Updated

Issue with dragging and dropping downloads out of Shift

Issue Summary 📄 If you have just downloaded something from Shift and are trying to drag and drop the downloaded file to your desktop from Shift, this will not work.  Shift does not yet have the functionality to be able to drag downloaded...

By Faye
  • Updated

Some extensions are unresponsive and don't allow you to log in

Issue Summary 📄 After adding some extensions to Shift Ultra, clicking on the extension icon does nothing and the extension does not load or allow for login. This issue has been reported to affect the following extensions: Salesforce Po...

By Faye
  • Updated

Secondary window functionality

  Summary 📄 Currently, links are not able to be opened in a secondary draggable Shift window (i.e. if you want to display an opened link in a new window on a secondary monitor). Subsequently, there are some scenarios where links will not...

By Faye
  • Updated

Opening a mini window function on Slack Huddle doesn't work

Issue Summary 📄 When you try to open the mini-window function when in a Slack huddle, you're presented with a new blank tab. Typically, this function would open in a secondary window. Since secondary windows are not yet supported in Shi...

By Faye
  • Updated

"Add to Shift" button missing when trying to add Chrome extension

Issue Summary 📄 When trying to add an extension via the extension button in the top right of Shift screen , once the desired extension has been chosen, the "Add to Shift" button is missing.  What these users see:  What should be seen:  ...

By Faye
  • Updated