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What to do if you can't find an extension in the Chrome library

Faye
Faye
  • Updated

Shift supports Chrome extensions. Due to the way that the Chrome extension library search query functions, less-used or obscure extensions may not show up when searched. If you're searching for a Chrome extension in Shift but cannot find it, we recommend walking through the steps below:
 

1. Confirm that the extension is indeed included in the Chrome extension library

First, check if the extension is really in the Chrome extension library. Open Chrome outside of Shift and search for it there. If you can’t find it, you may need to do more research.

2. Double-check that the extension is spelled correctly

Double-check the spelling of the extension. The name has to be spelled exactly right, especially for uncommon extensions. If it’s still not showing up in Shift or Chrome, go to the next step.

3. Obtain the extension link directly from the provider's website

Each Chrome extension supported in the library has a unique URL. In most cases, the extension creator will provide that direct URL to the extension, in the Chrome extension library.

Example - https://chrome.google.com/webstore/detail/extensionname/URLitendifier

  1. Open a new tab and search for “how to download extension [extension name].”
  2. Look through the results for the official link to the Chrome extension library.
  3. Copy the link to the extension and paste it into the Shift search bar.
  4. This will open the extension’s page in Shift.
  5. Click "Add to Shift" and sign in to the extension.

What's next?

Read more guides for Shift here.

Have a question that wasn't answered above? Click to access our request form and get in touch with our Support team.

 

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