Support Center

How can we support you?

Shift is crashing after exiting full screen mode

Melissa A
Melissa A
  • Updated

Issue Summary ๐Ÿ“„

Some users have reported that the Shift app crashes or closes down when they try to exit full-screen mode in the app.

Status: Investigating ๐Ÿ‘€

A fix request has been submitted to our development team, although we don't yet have a timeline on when a fix will be available. We have flagged this ticket and will follow up with you via this thread once we have any new information and a new fix becomes available. 

In the meantime, you can try the following workarounds:

  1. Go to Mission Control (3-finger swipe up) and drag Shift out of fullscreen mode.
  2. Perform a full data reset, which tends to temporarily resolve the issue.

____________________________________________________________________________________

What's next?

Need more help? Reach out to our support team anytime!

Was this article helpful?