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What to do if Shift Won't Update

Faye
Faye
  • Updated

If you're noticing that you're constantly being prompted by Shift (every day or more) to update to the newest version, this is typically an indication that the update is not installing successfully. For context, a new update is released on average, once every 2-3 weeks. Keep reading for how to fix this!

You should only be prompted to update Shift once every 2-3 weeks. With the exception of following bigger releases, they may come more often in that case. 

How do I fix the daily update prompts?

To install the update successfully (thus resolving the daily update prompts), do the following: 

  1. Navigate to Quick Settings (top-right corner of Shift, gear icon)
  2. Scroll down and click "Check for Updates" 
  3. Install the update

If you've completed the steps above and are still stuck in the update loop, download the latest version of Shift directly from the website.

  1. Uninstall Shift from your computer. Here's how to uninstall for Mac & Windows users.
  2. Download and install the latest version directly from the shift.com website
  3. Log in with the correct Primary Shift account email

 


What's next?

Click here to learn more answers to frequently asked questions 

Click here to learn about more settings and Shift tips

 

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