Are you wondering why your Workspace is showing an unread notification even though you don't have any unread emails? Keep reading to learn how notification badges work in Shift and how you can adjust your badge settings. 🔔

How notification badges work 

The red notification badge in your Workspace sidebar shows all unread notifications from the accounts and apps in that Workspace—not just unread emails. For example, if you have 2 unread emails, 5 unread Slack messages, and 1 unread Android message, your Workspace badge will show 8 (2 + 5 + 1).

*Image shows the notification badges included in the Workspace count, highlighting the 2 apps and the email contributing to the total count

How to remove apps from the unread count 

If you want to exclude an app from contributing to the total unread count in your Workspace:

1. Right-click on the app in your sidebar.
2. Toggle "Include in Workspace Unread Count" to OFF.

How to show only unread emails

If you only want to see unread email notifications:

1. Follow the steps above to turn off unread counts for all other apps in your sidebar.
2. The email icon in your sidebar will then only show the unread email count, matching the unread badge on your email icon in the upper right corner.

*GIF shows the process of turning off notifications for an app by right-clicking the app in your sidebar and toggling off the option to Include in Workspace Unread Count 

What's next?

Click here to learn more about Workspaces.

Click here to learn more about notification badges.