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Subscription Terms & Conditions Policy FAQ

  • Updated


When you purchase any subscription to Shift, you agree to Shift's Subscription Terms & Conditions. Read on for answers to some frequently asked questions about pricing, payment options, receipts, renewals, how to manage your subscription, and refund info. 💰


How much is Shift?

Find the latest pricing and feature breakdown for Shift here. All amounts listed are in USD.


Is there a monthly payment option?

No. Shift subscriptions are available on an annual basis only.


How can I pay?

You can purchase a Shift subscription anytime by clicking on the red Upgrade button in Shift. Our payment provider, Stripe, accepts the following methods of payment:

  • Visa
  • Mastercard
  • American Express

Paypal and other alternative payment methods are not accepted.


Will I get a receipt?

Yes! Read more about that here.


What does automatic billing mean?

A paid subscription to Shift Advanced or Teams is always on an opt-out model, meaning you must cancel if you do not want your subscription to renew automatically. The last card on file will be the one that is charged if your subscription is active.


How can I cancel my subscription (turn off auto-renew)?

Check out this article for everything you need to know!


Is there a money-back guarantee?

Yes! We offer full refunds up to 14 days after your initial purchase. If you're within this 14-day period and want to request a refund, please read this article to find out how.


What's next?

Experiencing a technical issue? Head to our Help & Frequently Asked Questions page for resources!


Need to update your payment information? Learn how here.

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