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Getting Started
How to fill out Shift's Support Request Form
To assist users with filling out the form on Shift's support request page, this guide breaks down each step to ensure smooth completion. Follow the instructions below to make your support request as clear and helpful as possible: Step-by...
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How to add and manage Bookmarks
This article covers all the basics you need for using Bookmarks in Shift! Learn how to add a new bookmark, manage bookmarks and folders, hide and show the bookmarks bar, and export your bookmarks. You can have the bookmark bars as Global...
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Glossary of Shift Terminology
The glossary shared here is meant to give you some fundamental definitions of terms you'll come across with using Shift. Term or Phrase Definition App An app such as Slack or Asana that you access within the Shift environment. A...
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All about Tab management
Wondering why tabs are showing under your email, and not changing when you are clicking into apps? Read through this article to find out the reason! Historically, web tabs were kept at a "per-app" level, meaning you could open differen...
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All about the Quick Switcher
Navigating among your most recently visited tabs and accounts has never been easier! With a few strokes on your keyboard, now you can have a quick look at any previously opened app or web tab. Read through the article to learn about it...
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All about customizing Workspaces
Workspaces can be customized in a number of ways, including the name, sidebar image, color, unread badge preferences, and sidebar position. Continue reading for everything you need to know! 📝 How to edit the name of a Workspace Right-cl...
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How to customize app-specific settings
Wondering where to find your app-specific settings to manage notifications and permissions? Look no further! You’ve found the right place. Within Shift, you can access each app/website's settings directly from your opened page! In thes...
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All about Bookmark Bars
Bookmark bars are a unique grouping of bookmarks that appear across the top of the Shift UI. Bookmark bars can be global or tied only to a certain Workspace. Continue reading to learn all the ins and outs of Bookmark Bars! 🍫 Home Bar I...
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All about Notification Badges
Badge notifications are the red numerical numbers and dots that appear on each item in the Shift sidebar. The badge on your email-connected and standalone Workspaces is the total unread count for your Workspace. You can turn badges off f...
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How to use the Mute Notifications tool
Need to get rid of all the distractions for any period of time or during meetings? When enabled, the Mute Notifications tool will pause desktop notification popups and most notification sounds. Learn how to use it below! The Mute Notific...
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All about Smart Link Handling
Smart Link-handling is a feature that runs in the background and automatically detects when a clicked link is related to an app that you've added to your setup or an app in the Shift app library. Smart link handling makes for easier navi...
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All about App Shortcuts
App Shortcuts allow you to access the same app instance across multiple Workspaces, for easy navigation to your most used app accounts. Rather than duplicate the same app across multiple Workspaces, use App Shortcuts to streamline your s...
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All about the Unified Calendar
This feature is available on v9.0.0 and up. Unified Calendar is, as the name suggests, a special calendar view that combines all your calendar events across all your added email-linked Workspaces into one view! Continue reading to learn...
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All about using web apps in Shift
Wondering how to add an app to Shift or how to use multiple accounts of the same app? This article is for you! Shift Ultra supports most of the web apps that you need on your daily workflow! You can be logged into multiple different acc...
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How to use Epic Search
Want a way to search for the page, document, or answer you need? Want a way to search across all your Workspaces, Calendars, and Drive folders? Simply type in a keyword or phrase within the search bar! Continue reading for everything you...
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All about Workspaces
Your Shift setup is structured around Workspaces. Workspaces are unique groupings of email accounts, apps, bookmarks, and web tabs. As a paid user, there is no limit to the number of Workspaces you can add to your setup. ⚡ Workspace typ...
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How to use Shift's browser
Shift's built-in web browser is Chromium-based. There is no way to change the integrated browser in Shift. Each time you start a new search or click to open a web link in Shift, it will open in whatever email account or app instance you ...
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Getting Started with Shift for Teams
Do you want to streamline your team's workflow and are looking for a platform to implement this? Shift for Teams is the right solution for you! What is Shift for Teams? Shift for Teams is our enterprise subscription plan that offers stre...
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How to manage notifications
This article outlines how to enable and manage desktop notifications and sound notifications in Shift. Ensure your OS permissions grant Shift access Make sure Shift has the appropriate permissions on your computer to allow for desktop n...
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How to use Chrome extensions in Shift
This article outlines how to use Chrome extensions in Shift. Shift Chrome extensions are global 🌎 Signing into an extension in Shift Ultra applies this extension to all your added emails and apps. You cannot sign into multiple accounts ...
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Using Emails in Shift
Curious about how to add and manage your multiple email accounts in Shift? Add any Gmail email that's hosted by Google, or Outlook and Office 365 hosted by Microsoft as accounts in Shift. When you add an email account, Shift will autom...
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How to download Shift for Mac
Want to download Shift on your Mac? Awesome. You’ve come to the right place. Before downloading, it’s important to note that we recommend you have at least 8Gb or more of RAM on your computer for Shift to run smoothly. To check how much ...
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What is Shift? How can I use Shift?
Welcome to Shift! We're so happy you're here! 😍 Shift was designed for anyone who performs the majority of their work online, especially for those who manage multiple emails and web apps. Shift is a desktop application that can be used t...
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How to download Shift for Windows
This article outlines how to download Shift for Windows. First, please ensure that you have a computer/laptop with Windows 10 and above operating system. Shift won't run on systems older than Windows 10. Furthermore, we recommend you hav...
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How to create your Shift account
Wondering how to sign in and create an account? Or what kind of devices and email types are supported? This article is for you! Thanks for giving Shift a whirl! We're excited to have you here. A few quick noteworthy items for you to not...
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